Catalog Buyer Portal
Help Center

Frequently Asked Questions

Need more help?

Use the contact page if your answer is not listed here and our team will help you directly.

Contact Support

Business Accounts & Users

Customer profile, user access, and account-related setup.

How Do I Update My Customer Address or Manage Users?

To update your customer information, go to the Customer Profile page located in the top right corner of your account.

To add or remove users, please visit the Customer Users page.

My Business has a PST Number, How Can I Get Tax Exemption?

Please send your valid PST or tax exemption documents to our support team through the contact form.

Once verified, we can review your account and update the applicable tax settings.